FAQ
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How do I pay with Lightning?
Add to bag, check out, and pay the Lightning invoice on the payment page. You're paying a business, Hats & Stuff, through CoinCorner, the bitcoin exchange that handles our payments. Your price is locked for 10 minutes. No account or card needed.
First time paying over Lightning? Tap the button, approve the amount in your wallet, and the payment page updates by itself. The amount is fixed: you can't over- or underpay. Or scan the QR code with a Lightning wallet, or copy the invoice and paste it into your wallet. Payments usually confirm in seconds.
If the timer runs out, nothing is charged, and your order page offers a fresh price for the same order: your items and address are kept, and one press gets you a fresh price. If your wallet shows a payment, don't pay again: email hello@hatsandstuff.com with your order number. We'll contact you if a late payment reaches us.
More on why we only take bitcoin. New to Lightning? It's a way to send bitcoin payments instantly, at very little cost, and a sat is one hundred-millionth of a bitcoin.
Which wallets work?
You'll need a wallet that can pay a Lightning invoice, such as Phoenix, Wallet of Satoshi, Strike, CoinCorner or Cash App (US), or a compatible ecash (Cashu), Ark or Spark wallet. Check that it can send the full amount, including any wallet fee, before the timer runs out.
Paying from a Cashu wallet? Check that your wallet and mint support paying Lightning invoices. Paying from an exchange app? It may ask who you're paying: a business, Hats & Stuff, through CoinCorner.
Whatever you use, it must be able to pay a Lightning invoice.
What does the price include?
The delivered prices on our pages (UK, US, EU) include delivery and the tax our maker charges; for anywhere else they show the item before any applicable tax and delivery. Checkout confirms the exact amount, delivery included, for your address. Delivery is charged at what our maker charges us, shown line by line at checkout.
Outside the UK, US and EU, your country may charge import tax or duty on arrival. Where our maker collects VAT up front (UK and EU), it's included in your checkout price as a cost line.
For Christmas delivery, we suggest ordering by these provisional dates: UK: 7 December; EU: 1 December; US: 4 December; Everywhere else: 20 November. Our maker has yet to confirm them, and arrival isn't guaranteed.
The detail, including how long embroidery and delivery take and the Christmas order-by dates: shipping. How every price is made: open-book pricing.
What about refunds?
You can cancel at any time up to 14 days after you receive your order, without giving a reason. Unless we agree otherwise, you pay for the return postage. If it's faulty or not what you ordered, we pay the return postage.
We send refunds ourselves, over the Lightning Network only. Refunds are worth what you paid, in pounds: the pound value of your payment at the time you bought, converted to sats at the exchange rate on the day we send the refund.
The full policy, including faulty items and your legal rights: returns & refunds.